General Order Information

  • Can I cancel or edit my order?

    Order Modification and Cancellation At Official Band Shirts, we understand that sometimes circumstances change, and you may need to modify or cancel your order. However, due to our streamlined order processing system, we regret to inform you that once an order is placed, it cannot be canceled or...
  • Can I change my shipping address?

    Shipping Address Changes Yes! Please reach out to us here right away so one of our Support representatives can put in the request for you. Please note that not all requests make it to our warehouse in time if the order has already been processed too far and/or shipped. But we will certainly do ...
  • Did my order go through?

    Confirmation Emails Once you have successfully placed an order on our website, a confirmation email will be sent to the email address you provided during checkout. This email contains all the essential details of your order, including the items purchased, quantities, and your unique order confir...