Confirmation Emails
Once you have successfully placed an order on our website, a confirmation email will be sent to the email address you provided during checkout. This email contains all the essential details of your order, including the items purchased, quantities, and your unique order confirmation number. It serves as proof of your purchase and ensures that you have a record of your transaction.
Shipping Notifications
As soon as your order is shipped, you will receive another email containing the shipping details. This notification allows you to track the progress of your package and estimate its arrival time. We want to make sure you stay informed every step of the way, from the moment you place your order to the moment it arrives at your doorstep.
Managing Email Preferences
To ensure that you receive these important updates, it's crucial to confirm that the correct email address is associated with your account. You can easily check and update your email preferences by visiting your account details here. Make sure to log in using your account credentials to access this page.
Missing Confirmation Email or Order Information
In the event that you do not receive your order confirmation email, please check your Spam box. In the event you accidentally deleted it, or cannot find any of your order information, our dedicated Support team is here to assist you. Simply reach out to our Support representatives here and provide them with the necessary details. They will be more than happy to help you retrieve the information you need and address any concerns you may have.
At Official Band Shirts, we strive to provide the best customer experience possible. By sending confirmation emails and shipping notifications, we aim to keep you well-informed throughout the ordering process. If you have any further questions or need additional support, do not hesitate to contact our Support team. Your satisfaction is our top priority!