Returns + Exchanges

• What is your Return or Exchange policy?

  We want you to love your order — that’s why we offer 30-day hassle-free returns and exchanges for most items. How to Start a Return Visit our Return Portal. Enter your order information to receive a QR code or prepaid return label (for U.S. customers only). Attach the label and drop your packag...

• What if I received a damaged, defective, or incorrect item?

  We’re so sorry for the issue with your order — and we’ll make it right fast. If you received a damaged, defective, or incorrect item, please contact our Support Team within 30 days of delivery. When reaching out, include: Your order number A brief description of the issue Photos of the item (a...

• Can I return a gift?

  Yes — if you received an Official Band Shirts item as a gift, contact our support team with the order details. We can issue store credit or arrange an exchange.