Shipping Questions
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How Long Will It Be Until My Order is Shipped? Many of our items are either made-to-order or sourced directly from the artist's official merchandise suppliers. This means that some items require additional time before they can be shipped. The processing times typically range from 3-5 / 5-10 busi...
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Why was my international package delivered in New York?
My International Package Was Confirmed Delivered in New York. What's Happening? If you see that your international package has been confirmed as delivered in New York, there is no need to worry. This means that your package has reached the international mail sort facility in New York and is in t... -
Shipping Notifications Once your order is shipped, we send you a shipping notification email. This email will contain important tracking information that allows you to keep an eye on your package's journey. Please note that if you have ordered multiple items, they may be processed at different w...
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Why isn't my tracking number working?
Tracking Information Updates At Official Band Shirts, we strive to provide you with the best possible shopping experience, including accurate and timely tracking information. We want you to be well-informed about the whereabouts of your package from the moment it leaves our warehouse until it re... -
Do you offer Expedited shipping options?
Expedited Shipping Options While expedited shipping is not available at this time, we offer reliable and efficient shipping methods to ensure that your order reaches you promptly. Our Standard shipping option allows for timely delivery within the estimated timeframe. -
Why isn't my country listed for my order to be shipped to?
The Importance of Shipping Restrictions At Official Band Shirts, we prioritize the security and satisfaction of our customers. One of the challenges we face in the e-commerce industry is credit card fraud. Unfortunately, certain countries have higher rates of fraudulent activities, making it dif... -
Are there any import duties & fees for international orders?
We understand that music has no boundaries, which is why we offer international shipping to customers worldwide. However, please note that import duties and fees charged by your local postal service are the responsibility of the buyer. The order total paid at checkout does not include any import ...